*Domestic Shipping*

– Standard items: Shipped within 8-14 business days.
– Custom orders: Shipped within 14-21 business days.
– Note: Orders usually ship faster, but these timeframes cover any delays.

*International Shipping*

– Shipping worldwide, rates calculated at checkout.
– Orders dispatched within 14-21 business days.
– Custom order (Additional) 8-14 days for shipping.
– Note: Orders usually ship faster, but these timeframes cover any delays.

*Customs and Duties*

– Additional charges like customs or duties are the customer’s responsibility.
– Contact your local customs office for details on potential charges.

*Failed Deliveries*

– We are not responsible for failed deliveries due to:
– Customer unavailability
– Incorrect contact details
– Refusal to pay
– Return shipping fees for failed deliveries are the customer’s responsibility.

*Cash on Delivery (COD)*

– Available on all products for an additional charge of Rs. 200.

*Foreign Transaction Fees*

– Charged by your bank upon transaction settlement. Contact your bank for details.

*DHL On Demand Delivery (ODD)*

– Flexible delivery options if your order is shipped via DHL:
– Change address (within the same street)
– Leave with a neighbor
– Schedule delivery
– Service Point delivery
– Vacation hold (up to 30 days)
– You will receive SMS/email notifications with tracking information.

*Oversized/Overweight Orders*

– Additional shipping fees may apply, calculated at checkout.
– Free shipping benefit does not apply to oversized/overweight orders.

*Public Holidays*

– Allow extra processing time during public holidays and promotional periods.

*Important Information*

– Ensure all shipping information is correct to avoid delays.
– We do not ship to P.O. Boxes or Military Addresses.